Support

Customer support

Our customer support team stands ready to assist you with all of your technical questions regarding to your calculator. Whether to select a new calculator or in any case of technical problems, we are here to help.

For any problems, contacting our support teams by telephone may be the most expedient option. Telephone lines are open on weekdays between 8.30am and 4.30pm.

You can contact us in your preferred language by phone or email.

Warranty

Your calculator was carefully manufactured and its operability was checked at final inspection. If your device is defective and still under warranty period, please contact the seller from whom you bought the device.

Assertion of warranty

The warranty can be claimed only if the proof of purchase (invoice / receipt) with the date of purchase and the product code of the device is submitted. The failure of the device within the warranty period has to be claimed at the seller from whom you bought the product. 

For product and technical support, please use on of the one of the following contacts for our local partners.

Online RMA and Service for our partners

How it works

Go to the online Service RMA (Return Material Authorization) request form website and register or login. As a registered user, you can:

  • Create service order
  • Track your order status
  • Manage your user profile settings
  • Manage your account information